Cookie Policy - Convy Living

1. What Are Cookies

Cookies are small text files that are placed on your device (computer, phone, or tablet) when you visit a website. They are widely used to make websites work efficiently, remember your preferences, and provide information to the site owner.

Cookies do not contain personally identifiable information by themselves, but they may be linked to data you have provided directly. You can control and delete cookies through your browser settings — see Section 5 for details.

2. How We Use Cookies

Convy Living uses cookies and similar tracking technologies to:

Keep you logged in to your account between page visits.
Remember your preferences and settings (language, display options).
Protect your account with CSRF tokens and session security.
Understand how visitors use our site so we can improve the experience (with your consent).
Deliver relevant advertising and measure campaign effectiveness (with your consent).

3. Types of Cookies We Use

Category	Purpose	Can Opt Out
Strictly Necessary	Session token, CSRF protection, login state, shopping cart. These are essential for the platform to function and cannot be disabled.	No — essential
Functional	Remembers your preferences such as language settings, form data, and display choices. Enhances usability without tracking behaviour.	No — essential
Analytics	Collects anonymised data on how visitors interact with our site — pages visited, session duration, referral source. Helps us improve content and navigation.	Yes — you can opt out below
Marketing	Used to track ad campaign effectiveness and deliver relevant promotions. Includes retargeting pixels (e.g. Facebook Pixel, Google Ads) where applicable.	Yes — you can opt out below

4. Third-Party Cookies

Some cookies on our platform are set by third-party services we use. These include:

Flutterwave / Paystack — payment processing. These may set session cookies during the checkout flow.
Google Analytics (if enabled by admin) — anonymised usage tracking. Governed by Google's Privacy Policy.
Meta Pixel / Facebook (if enabled by admin) — ad campaign tracking. Governed by Meta's Data Policy.

We do not control these third-party cookies. You can opt out of analytics and marketing cookies below, which will prevent these services from setting their tracking cookies on your device.

5. Your Cookie Preferences

Use the panel below to manage your cookie preferences for this platform. Your choices are saved per device and will persist across sessions. Strictly Necessary and Functional cookies cannot be disabled as they are essential for the platform to operate.

6. Your Consent

When you first visit the Convy Living platform, a cookie consent banner is displayed at the bottom of the page. By clicking "Accept All", you consent to all categories of cookies described in this policy. You may change your preferences at any time by returning to this page and using the panel in Section 5.

Withdrawing or limiting consent to optional cookies will not affect your ability to use the core platform features (ordering, account management, production tracking). It will only affect analytics tracking and any marketing personalisation.

Cookie preferences are stored against your device fingerprint and cookie key in our database. They do not require you to be logged in.

7. Changes to This Policy

We may update this Cookies Policy to reflect changes in the technologies we use or for legal reasons. When we do, we will update the "Last Updated" date at the top of the page. If changes are significant, we will notify registered users via in-app notification.

8. Contact

For any questions about our use of cookies or this policy, please contact us:

Email: privacy@convyliving.com
Website: Convy Living Contact Page
DPO: See our Privacy Policy, Section 12